X Gap Cover

Protect Yourself Against
Medical Shortfalls

X Gap Cover bridges the gap between what your medical aid pays and what doctors and specialists actually charge. Simple claims, quick payments, exceptional service.

X Underwriting Managers (Pty) Ltd is an Authorised Financial Services Provider, FSP 55527. Underwritten by Compass Insurance Company Limited (“Compass Insure”), a licensed non-life insurer and authorised financial services provider, FSP 12148.
X Gap Cover is not a medical scheme.

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Additional 500%
Gap Benefit
R223K
Overall Annual Limit
4 Plans
Vertex · Apex · Nexus 1 · Nexus 2
The process

How Gap Cover Works

STEP 01

Your Medical Scheme Pays First

Your medical scheme covers your treatment according to their own rates and benefits, settling their portion of the specialist or hospital account.

STEP 02

Providers Charge Above Scheme Rates

When providers charge more than your scheme rate, you are left with a shortfall. This amount, often thousands of rands, comes directly out of your own pocket.

STEP 03

We Cover the Shortfall

Our gap cover pays towards the difference, subject to policy limits, protecting you from unexpected medical costs and giving you genuine peace of mind.

Plans

Four Plans, Two Ways to Be Rated

Every plan carries the same R223 000 Overall Annual Limit and the same 500% in-hospital gap benefit. What differs is the breadth of cover, and how the premium is worked out.

Rated per life
New-Generation Gap Cover
A separate premium for each insured person, on their own age band, so nobody carries the cost of another. Limits apply per insured person rather than being shared, bar one policy-level cap.
NEXUS 1 15 benefits From R113 p/m
NEXUS 2 20 benefits From R130 p/m
Work Out Your Premium
Rated per policy
Traditional Gap Cover
One premium for the policy as a whole, on an individual or family rate, with the rating age set by the eldest insured person. Limits apply per policy.
VERTEX 11 benefits From R450 p/m
APEX 19 benefits From R550 p/m
Compare Vertex & Apex
Compare all four plans side by side
Why choose us

Built for South Africans

Designed around the realities of private healthcare in South Africa, where shortfalls are common and the cost of being unprepared is high.

Simple Claims Process
Submit via your accredited broker or directly to our claims team. Most claims are processed promptly, with minimal paperwork required.
Accredited Broker Network
Access a nationwide network of trained and accredited X Gap Cover brokers who understand your medical aid and your family's needs.
Underwritten by Compass
Backed by Compass Insurance Company Limited (FSP 12148), a registered short-term insurer, so your cover is always in safe hands.
Digital-First Administration
The Xcelerate platform gives brokers seamless policy management, client onboarding, and real-time claims tracking, all in one place.
For intermediaries
Partner With X Underwriting

Register as an accredited broker, or book a live walkthrough of the Xcelerate administration platform.

Register as a Broker Schedule a Demo
Get protected today

Don't Pay the Shortfall
Out of Your Own Pocket

Protect yourself and your family against unexpected medical shortfalls. Simple, affordable gap cover designed for South Africans.

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Telephone
Address
102 Peter Mokaba Avenue, Potchefstroom, 2531