X Gap Cover

Comprehensive Cover for Every Medical Shortfall

From in-hospital specialist shortfalls to cancer diagnosis payouts, X Gap Cover protects you and your family at every stage of the healthcare journey.

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Understanding gap cover

What Is Gap Cover?

South African medical aids pay specialists and hospitals at their own rate, often significantly less than what providers actually charge. The difference, your shortfall, is billed directly to you.

X Gap Cover pays towards that shortfall, protecting you from unexpected out-of-pocket costs when you need hospital care most.

01
Your medical scheme pays their rate
Your scheme settles the account at their agreed rate, which may be considerably below what your doctor or specialist actually charged.
02
A shortfall remains
The difference between the scheme rate and the actual charge becomes your liability. You are billed for this amount directly.
03
X Gap Cover steps in
Subject to policy limits, we pay the shortfall so you are not left with an unexpected bill after an already stressful medical event.
Real-World Example
Specialist bill
R28 500.00
Medical scheme pays
R15 000.00
Shortfall, your liability
R13 500.00
X Gap Cover pays
R13 500.00
You pay
R0.00

Example is illustrative. Actual payments subject to policy limits and terms.

Coverage detail

Cover that goes beyond the gap

From in-hospital shortfalls to cancer diagnosis payouts, our benefit suite is designed to protect you and your family at every stage of the healthcare journey.

In-Hospital
Gap Cover
Covers the shortfall between what your medical scheme pays and what doctors and specialists charge in hospital. 500% additional cover, BMI included.
Apex & Vertex · Additional 500% up to OAL
In-Hospital
Robotic Surgery
Covers the shortfall for robotic-assisted surgical procedures performed in hospital when your scheme does not pay the full cost.
Apex · R20 000 per claim Vertex · Not included
In-Hospital
Copayment
Covers co-payments, excesses, or deductibles imposed by your medical scheme for specified procedures and hospital admission fees.
Apex & Vertex · Up to OAL
In-Hospital
Penalty Fee
Covers the penalty when you use a hospital not on your medical scheme's network, being the stated amount or percentage charged by your scheme. 3 claims per policy per annum.
Apex & Vertex · R15 000
In-Hospital
Sub-Limit Enhancer
Covers shortfalls when you exceed scheme benefit limits for MRI and CT scans, cochlear implants, intraocular lenses, internal prostheses, and TAVI valves. Any other sub-limit: R2 000 per claim.
Apex & Vertex · R40 000 / R2 000
In-Hospital
Hospital Account Shortfall
Covers shortfalls on hospital accounts, with 4 claims per policy per annum. Includes 1 private room upgrade per policy per annum (R2 500).
Apex & Vertex · R2 500 per claim
In-Hospital
Appliance Shortfall Benefit
Covers shortfalls for hearing aids, wheelchairs, CPAP machines, insulin pumps, glucometers, nebulisers, and Mirena devices.
Apex · R8 000 per annum Vertex · Not included
Emergency Room
Emergency Room
Overall annual limit for all emergency room visits per policy per annum, covering accidents and illness.
Apex · R25 000 per annum Vertex · R20 000 per annum
Emergency Room
Emergency Room, Accident
Covers accidental emergency room visits, subject to the overall policy limit per annum.
Apex · R25 000 Vertex · R20 000
Emergency Room
Emergency Room, Illness (over 8 years)
Covers emergency room visits for illness in members older than 8 years, subject to the overall policy limit.
Apex & Vertex · R2 500 per claim
Emergency Room
Emergency Room, Illness (8 years and under)
Covers emergency room visits for illness in dependants aged 8 years and under, subject to the overall policy limit.
Apex & Vertex · R5 000 per claim
Day-to-Day
Specialist Consultations
Covers out-of-hospital specialist consultation shortfalls, with 4 claims per policy per annum.
Apex · R1 500 per claim Vertex · Not included
Day-to-Day
Primary Care Consultations
Day-to-day visits to GPs, dentists, physiotherapists, chiropractors, and other providers covered by your medical scheme option. 4 claims per policy per annum.
Apex · R500 per claim Vertex · Not included
Day-to-Day
Preventative Care
Covers selected preventative screenings and check-ups, encouraging proactive health management throughout the year. 2 claims per policy per annum.
Apex · R1 500 per claim Vertex · Not included
Day-to-Day
Trauma Counselling
Supports you and your family after a traumatic event, including hijacking, violent crime, and dread disease diagnosis. Limit per policy per annum.
Apex · R10 000 Vertex · Not included
Cancer
Cancer Copayments
Covers cancer treatment co-payments required by your medical scheme throughout your treatment journey.
Apex & Vertex · Up to OAL
Cancer
Cancer Top-Up
Additional protection once your scheme's cancer benefit limits are reached, ensuring continued cover throughout your treatment.
Apex & Vertex · Up to OAL
Cancer
Initial Diagnosis Benefit
Once-off lump sum paid upon a first-time Stage 2 or higher cancer diagnosis. One claim per beneficiary, lifetime limit.
Apex & Vertex · R25 000 lump sum
Cancer
Reconstruction of Unaffected Breast
Covers reconstruction of the unaffected breast after a medically necessary mastectomy. One claim per beneficiary, lifetime limit.
Apex · R40 000 Vertex · Not included
Value-Added
Premium Waiver
In the event of the accidental death of the principal insured, your X Gap Cover premium is waived for 6 months.
Apex & Vertex · 6 months
Value-Added
Accidental Death
Once-off cash payout in the event of accidental death, providing immediate financial support to your family.
Apex · R10 000 Vertex · R8 000
Value-Added
Medical Scheme Premium Cover, Individuals
Should the principal member pass away accidentally, we pay the individual medical scheme premium for up to 6 months.
Apex · R3 000/month · 6 months Vertex · Not included
Value-Added
Medical Scheme Premium Cover, Families
Should the principal member pass away accidentally, we pay the family medical scheme premium for up to 6 months.
Apex · R6 000/month · 6 months Vertex · Not included
Plans

Choose the Right Plan for You

Two plans designed to protect you and your family from unexpected medical shortfalls, both with full access to our comprehensive benefit suite.

Option 01
VERTEX
Broad in-hospital and emergency benefits, sub-limit enhancement, and cancer protection, all in one solid plan.
R450 /month
Individual, aged 18 to 54 · From
  • Gap Cover (500% additional)
  • Co-payments (up to OAL)
  • Penalty Fee Cover (R15 000 · 3 claims)
  • Sub-Limit Enhancer (R40 000 / R2 000)
  • Hospital Account Shortfall (R2 500)
  • Private Room Upgrade (R2 500)
  • Emergency Room (R20 000 per annum)
  • Cancer Co-payment & Top-Up (OAL)
  • Initial Diagnosis Benefit (R25 000)
  • Premium Waiver (6 months)
  • Accidental Death (R8 000)
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Benefit comparison

Compare All Benefits

A full side-by-side breakdown of every benefit and limit across both plans.

Benefit Apex Vertex
In-Hospital
Gap Cover (additional)500%500%
Robotic Surgery (per claim)R 20 000.00
Co-paymentsUp to OALUp to OAL
Penalty Fee (3 per policy per annum)R 15 000.00R 15 000.00
Sub-Limit Enhancer, R40 000 per claim for:
   · MRI and CT scans
   · Cochlear implants
   · Intraocular lenses
   · Internal prostheses
   · Transcatheter Aortic Valve Implantation (TAVI) valves

Any other sub-limit: R2 000 per claim.
R 40 000.00





R 2 000.00
R 40 000.00





R 2 000.00
Hospital Account Shortfall (4 per policy per annum)R 2 500.00R 2 500.00
Private Room Upgrades (1 per policy per annum)R 2 500.00R 2 500.00
Appliance Shortfall BenefitR 8 000.00
Emergency Room
Emergency Room Limit per policy per annumR 25 000.00R 20 000.00
Emergency Room, Accident (subject to policy limit)R 25 000.00R 20 000.00
Emergency Room, Illness over 8 years (subject to policy limit)R 2 500.00R 2 500.00
Emergency Room, Illness 8 years and under (subject to policy limit)R 5 000.00R 5 000.00
Day-to-Day
Specialist Consultations (4 per policy per annum)R 1 500.00
Primary Care Consultations (4 per policy per annum)R 500.00
Preventative Care (2 per policy per annum)R 1 500.00
Trauma Counselling (limit per policy)R 10 000.00
Cancer
Cancer Co-paymentUp to OALUp to OAL
Cancer Top-UpUp to OALUp to OAL
Initial Diagnosis (1 per beneficiary, lifetime limit, Stage 2 and above)R 25 000.00R 25 000.00
Reconstruction of Unaffected Breast (1 per beneficiary, lifetime limit)R 40 000.00
Value-Added Benefits
Premium Waiver6 Months6 Months
Accidental DeathR 10 000.00R 8 000.00
Medical Scheme Premium Cover, Individuals (6 months)R 3 000.00
Medical Scheme Premium Cover, Families (6 months)R 6 000.00
Monthly Premiums
Individual, aged 18 to 54R 550.00R 450.00
Family, aged 18 to 54R 700.00R 560.00
Individual, aged 55 to 64R 650.00R 550.00
Family, aged 55 to 64R 800.00R 700.00
Individual, aged 65 and aboveR 1 100.00R 950.00
Family, aged 65 and aboveR 1 450.00R 1 150.00
Additional Child (from child 4 onwards)R 50.00R 40.00
Terms and Conditions

Information is subject to change. Premiums are reviewed and may be adjusted annually.

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